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Within Australia, Timeless by Heather Hill sends parcels via Australia Post Click and Send service so please allow at least 3 days for delivery within Australia.

Once the order has been dispatched, your tracking details will be emailed to you. 

For international orders, we send our parcels via Australia Post International Registered Post service.  Please allow 5-10 business days for delivery.  We charge a flat rate of $40 on all international orders, excluding New Zealand which is a flat rate of $27.  For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to.  Payment of these amounts will be necessary to release your order from customs upon arrival.

 Destination Timeframe* AUD
Within Australia - Express Post - Up to 500gs 1-3 business days $10
Within Australia - Express Post - Up to 3kgs 1-3 business days $15
Within Australia - Express Post - Up to 5kgs 1-3 business days $22
New Zealand 2-4 business days $27
International (outside Australia and New Zealand) 5-10 business days $40


* Timeless by Heather Hill uses Australia Post to deliver products.  We will not be held liable or responsible for any delay or failure on the part of Australia Post.  Timeframes are based on those provided by Australia Post, for addresses within the Australia Post Express Post Network.